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Address
309 Lakeshore Rd E
Mississauga, ON L5G 1H3
Store Hours
See Winter Hours
Call Us
(905)-891-8818
Lakeshore Pools & Hot Tubs
Since 2004, our family-owned business has been providing award-winning pool and hot tub products and services to Port Credit, Mississauga, and the Western Greater Toronto Area. As an authorized Beachcomber dealer, our hot tubs feature quality craftsmanship and the latest technology, all backed by our award-winning service.
Please visit our store at 309 Lakeshore Road East in Mississauga. We’d love to see you!
The Right Advice
You’ve come to the right place for expert, personalized advice. That’s why you voted us Best Pool Retailer & Best Hot Tub Company! (Reader’s Choice Awards, Mississauga News)
The Right Products
We only carry tested and proven effective products that deliver top value, smooth performance, and reliable results. Our experts will make sure you know how to use them just like the professionals do!
The Right Solutions
With over 60 years of experience, our pool experts will only recommend the best time saving solutions for any pool or hot tub challenge you may have. Talk to us – there isn’t a pool problem we can’t help you solve.
The Right Staff
Our team is fully trained with the latest industry tools and technology. Whether in the store or in your backyard, we’ll treat your pool it’s like our very own.
Customer Testimonials
Robbie was top notch, came same day we called in on the weekend to come fix our hot tub. He was quick, efficient and extremely knowledgeable. Would 100% recommend him for any repair required
Chris Cherrett
16:25 01 Mar 20
Rob is very reliable. Fast and efficient service. He does the job right the first time. He is ffriendly and professional. I strongly recommend him
Rose Macgovern
16:43 28 Feb 20
I am not going to write a book to express what a great company this is. I was impressed the first time they ever came over. The guy was courteous, professional and quite knowledgeable. This week my control panel broke down. I know we were talking big money. Robbie, the technician, was very quick at returning my call. Given that it’s cold outside this issue was now time sensitive. He was able to come over within a days to fix the problem. Robbie fiddled around with the control panel. And was able to resolve the issue within 15 minutes. This could have easily been a thousand dollar job. I was just charged a basic service fee. My trust in this company only keeps getting stronger. You made my Christmas.
V Mathieson
19:51 08 Dec 19
Absolutely the BEST customer service. Have had to call only a few times for service on my hot tub that I purchased elsewhere years ago and Robbie is lovingly know as our hot tub whisperer. He is professional, incredibly knowledgeable and goes above and beyond our expectations. Having been a manager in the customer service industry, Lakeshore Pools and Hot tubs definitely understands and exceeds any and all customer service needs. I highly recommend this company to everyone who owns a hot tub or pool.
Kelly Dunne
03:41 03 Dec 19
I purchased a hot tub from Peter and his team from purchase to installation everything was absolutely perfect second the follow up by Peter was amazing thank you peterI have been a customer for many years and highly recommend this store their knowledge and service is second to none quite a pleasure to work with an organization that totally understand service and making a customer number one
Robert Paling
01:27 28 Nov 19
I phoned this company because of the positive reviews. Right from the first phone call with Peter I knew they would be professional and experienced. Small family business feel. I had a hot tub leak and was scheduled for the next day. Robbie the tech was on time, efficient and skilled. He explained where the leak was, the required repair, and the price. He was very upfront and honest. Good guy. The repair went well and my tub is running again without issues. I also decided to grab some old hard-to-find jets for my 18 year old hot tub, and they had them in stock. Couldn’t be happier. Thanks guys. I’ll definitely use you again for any pool/hot tub service, parts or products.
Peter Perrone
21:52 10 Oct 19
My hot tub was leaking about a month ago after I was back from vacation.Called them and they send technician the next day. Sorry I forget his name, but he is really nice, not only he fixed the leaking quickly, when he know I just moved in the house, he showed me how hot tub workdks and helped me to clean my filter. Very helpful!
Shawn Liu
16:58 25 Sep 19
I'm so happy with their job done once I explained about my pool. After 4 yrs of fighting to find a good pool company, finally I'm in good hand.Thank you so much really appreciated your work. I'll use you in my future pool work.
Emilin Anton
16:18 08 Sep 19
This guy's knows his stuff. Prompt response. Punctual. Executed a fast Process of Elimination and found the issue. Fixed the problem. Although there was a bit of luck going my way that day, I was very impressed. Thanks again
Mark Lisk
13:56 07 Sep 19
Definitely 5 out of 5. Regan and his team were amazing - they came in and gave our 35 year old pool a complete overhaul (new lines, variable speed pump, skimmer, line). They were extremely knowledgeable, friendly and professional. I wouldn't hesitate to recommend them to anyone. Thanks again to the whole team (including James for scheduling) and Charlie for the gas line. Really appreciate it.
Elaf Lin
15:59 02 Jul 19
Great, experienced and quality service! We moved into a rental and was adamant about getting the hot tub operational for the kids. The technician quickly identified the issues, have me options and was able to get us up and running in short order. I would definitely use them again and recommend to anyone in need of their services!
Robin Ayoung
15:05 19 Jun 19
I live a bit outside of their zone in Rathburn area. After describing my situation they sent a repair guy who fixed the problem and got us up and running. They were straightforward, honest, and effective. Was a pleasure to do business with them.
T C
14:06 11 Jun 19
We have been using Lakeshore Pools for over 10 years to open, maintain and close our pool, as well as service our Hot tub. The team is friendly and truly experts. It has been a pleasure and a relief to know they are a phone call away when we have had mechanical disfunction of older equipment that they are able to fix or replace promptly. Highly recommended.
Susan Courtney
16:25 30 May 19
We have been using Lakeshore Pools for over 10 years to open, maintain and close our pool, as well as service our Hot tub. The team is friendly and truly experts. It has been a pleasure and a relief to know they are a phone call away when we have had mechanical disfunction of older equipment that they are able to fix or replace promptly. Highly recommended.
Susan Courtney
16:25 30 May 19
Great, friendly, family run business. Very knowledgeable and customer oriented. Their expertise allows them to provide sound advice along with the right parts for the DIY person. We are from Caledon and find it is well worth the drive.
John Hynds
02:53 23 May 19
Robbie came by to repair my leaky tub and fix one of the valves. He is very knowledgeable and worked pretty quickly. He's also a very funny guy. He even threw in some cleaning chemical to assist with the bio film. I'll definitely use these guys again and I highly recommend them.
Tyler Cooper
17:35 17 May 19
Great, friendly, family run business. Very knowledgeable and customer oriented. Their expertise allows them to provide sound advice along with the right parts for the DYI person. We are from Caledon and find it is well worth the drive.
John Hynds
13:42 15 May 19
Wow!!! Can’t say enough about the friendly and professional service I received from this family run business 😁 Being new to having a hot tub I ran into some issues with it (a leak). Spoke to James who was super friendly. He sent out Robbie who was extremely friendly and professional. He was all over the problem and had it all taken care of in no time. Even took the time to show me all I needed to know about the tub and accessing it’s components. Robbie was a rock star. I will certainly be calling them for any future issues that may arrive with the tub. I’ve been a former pool owner for 15 years and have never had such professionalism from any service company. This company is highly recommended by this guy. Five stars out of five 😁
Chris Petrie
15:08 09 Apr 19
Prompt, professional and easy to talk to. Those are the three things I look for when dealing with anyone, Robbie gets 5 stars on all three. His install was very clean and easy to follow in the event I ever have to troubleshoot. He also came out during that extreme cold stretch, ensuring my tub wouldn't freeze up when it wasn't working properly. Thanks for going above and beyond. I've finally found my hot tub guy.
Mike Vloet
13:24 17 Mar 19
So I've been dealing with these guys for a few years now and I must say they are by far the best in the business. I have been through countless pool People, until I found this place. The customer service is bar none and there pricing is fair. I have learned over the years you get what you pay for and since they have been taking care of my pool I haven't had one single problem, I would give 10 stars if I could. Highly recommended
Jessica Sousa
05:44 16 Mar 19
5 out of 5! I had a hot tub emergency and Robbie Vecchiarelli answered the call on a Sunday. What service! Robbie went above and beyond and didn't leave until he was comfortable that my hot tub was working appropriately. Thank you Robbie and Lakeshore Pools!
Jason B.
17:04 21 Feb 19
What can I say. Best service ever! Called on a day the store was closed, left detail message. They called me back unfortunately I didn't get to my phone in time. But didn't have to they were at my backyard fixing my hot tub.Thanks so much And folks that is why they truly are the best.
Darlene Turner
21:57 19 Feb 19
Every once and awhile, you may be lucky enough to stumble over a truly outstanding vendor/supplier who not only delivers what they promise but actually “goes the extra mile” to make sure you’re a completely satisfied customer. Lakeshore Pools & Hot Tubs is one of these companies.Not only was the work completed on-time and within budget, the quality of workmanship was superior.Please consider Lakeshore Pools & Hot Tubs as your “go to” provider for pool or spa/hot tub service, maintenance and support. You won’t regret this decision.Ken WillMississauga, ON
Ken Will
03:05 02 Feb 19
Every once and awhile, you may be lucky enough to stumble over a truly outstanding vendor/supplier who not only delivers what they promise but actually “goes the extra mile” to make sure you’re a completely satisfied customer. Lakeshore Pools & Hot Tubs is one of these companies.Not only was the work completed on-time and within budget, the quality of workmanship was superior.Please consider Lakeshore Pools & Hot Tubs as your “go to” provider for pool or spa/hot tub service, maintenance and support. You won’t reject this decision.Ken WillMississauga, ON
Ken Will
16:57 01 Feb 19
Hot tubs and pools require maintenance. We acquired a hot tub many years ago and found that it changed our lives. We love it. Before we discovered Lakeshore Pools and hot tubs, we had difficulty finding an experienced yet reasonable technician. I highly recommend this company as they truly understand customer service and do great work. Robbie just bailed us out of a potentially disasterous situation when our heater broke in sub-zero weather.
Julie Sinclair
23:12 25 Jan 19
The most professional company I have ever dealt with. Robbie Vecchiarelli is outstanding. Knowledgeable, polite and pays such close attention to every detail. It was a pleasure having him do the work on our hot tub. I will tell everyone I know to use Lakeshore Pools and Hot Tubs.
david ferguson
14:59 04 Jan 19
Family-run business with impeccable service and attention to detail. I bought my hot tub 5 years ago and I've been going there for consistent Maintenance and Service ever since and have never dealt with a more conscientious business. If you need a hot tub or pool there's no place better
Aaron Cryderman
22:24 05 Oct 18
I've had these guys come to the house to fix my hot tub twice now. I was impressed the first time they came over. The guy was courteous, professional and quite knowledgeable. Then recently I had some more problems, and called Robbie the technician who works there. He was quick at returning my call and was able to come over within a few days to fix the problem. I am not one to give people a bad review unless it's warranted. I will but l say is that I've had this tub for well over 25 years, and in the last year I have switched over to Lakeshore Pools and Hot Tubs and very happy with my decision. Great job, fair rates and amazing service. What more could a person want?kudos to you Lakeshore P&HT
V Mathieson
22:14 02 Oct 18
I had a great experience with Lakeshore Pools and Hot Tubs. I recommend them based on fantastic customer experience. I’ve had my tub for a year and they are always available to provide advice or answer questions. As a new tub owner, this has been really helpful and it makes the tub easy to look after. This month I broke a piece on the cover (my fault), and Peter at Lakeshore Pools was fantastic in looking after me. I remain pleased that I purchased the tub from this business. Paul
Paul Hillis
22:54 06 Sep 18
These guys are super helpful. It was a tough summer keeping the pool balanced due to extreme heat and torrential rain. Peter educated me on what to do with my green pool and walked me step by step on how to solve. If you are new to pool ownership I highly recommend working with these guys as they know what they are doing.
David Tucker
11:40 05 Sep 18
I had serious recurring issues having my hot tub serviced successfully and was out of options, or so I thought until I contacted Lakeshore Pools and Hot Tubs.I was so frustrated and ready to shut the whole thing down and say goodbye to a considerable amount of money invested, when I found the answer to my troubles with this company!They listened patiently to my problems and sent their top technician Robbie, out to help me within 2 days. He arrived promptly on a Saturday morning, having spoken to me on the phone previously and correctly diagnosing the problem. Within 30 minutes , the hot tub was in working order!! Robbie was polite, efficient and knowledgeable and explained exactly what the problem was. I was so relieved and happy to have my hot tub in working order again. Robbie explained how to take care of it and trouble shoot any other problems as well.I highly recommend this company for efficiency, courtesy and professionalism.August 2018
Colleen Close
15:53 18 Aug 18
I did not know much about hot tubs other than I wanted one...like everyone else I did my research online to learn more about them...I did learn some stuff however at the same time my confusion grew. I had more questions than answers...I went to Lakeshore Pools & Hot Tubs and spoke with Peter, who impressed me with his knowledge, willingness and transparency in sharing information. Without any sales pressure from Peter I knew then that this was the place to get my tub. I purchased my tub back in April 2018, and have been happy with the service and support from Peter and his team so far. Thank you Lakeshore Pools & Hot Tub for making my experience a positive one without any second thoughts.
Navin Sukhoo
14:27 18 Aug 18
We were in desperate need of a new hot tub and also needed our pool fixed.We were overwhelmed at the prompt and friendly service, and the knowledge and dedication of their service manager, Regan who handled the pool issue and made sure the job was done and all was fixed accordingly. Service Manager Robbie was exceptional in getting our old hot tub out and providing us with a new Base Pad and took special care in getting our new Beachcomber hot tub installed with the wonderful help of Regan and the entire team. I would also like to thank Peter who took the time to ensure all details were planned out and executed correctly. Due to their prompt, knowledgeable and very thorough work, we could not be happier with the service and results. Thank you Regan, Robbie, Peter & the entire Lakeshore Pools team for making our pool & new hot beautiful for us to enjoy!
Kerry Brockie
12:59 27 Jul 18
In December while on vacations, it was extremely cold and we had an electrical failure which caused the hot tub to freeze and burst some of the pipes. We contacted three companies that declined to do the work. Lakeshore Pools and Hot Tubs were very upfront about the cost and that they would have to come three times. They would send us their best worker which was Robbie. Very confident and knowledgeable, he did the work very quickly and well. Good communication about what was going on which resulted in no surprise when it was time to pay. He saved us 700$ (cost of a pump) by not jumping to conclusions and properly investigating the problem. Three weeks later, we had an electrical problem with the hot tub. We contacted the electrician who got us to change the breaker and told us to contact our technician. Robbie came back and pretty much did the electrician's work. Only good words for this technician. We never felt like they were ripping us off, as he was very trustful and upfront with us. -Maryse Poulin , Mississauga,Ont
BaseBallGamer360
17:26 11 Jul 18
Great place with excellent service.Explained everything before doing it.Very personal, friendly, knows everything about hot tubs.Very reasonable priced.I will recommend to friends and family. Thanks for everything.Good to know I have a great place to go when I need them.
Alan Boar
21:03 09 Jul 18
I've been a customer of Lakeshore Pools and Hot Tubs since 2010. Peter's passion and knowledge for pools and hot tubs is unsurpassed. Highly recommended.
Eric s
00:36 04 Jul 18
We have had our swimming pool opened, closed and maintained by Lakeshore Pools for many years. We have always been 100% satisfied with their prompt and friendly service, and the knowledge and dedication of their service manager, Regan. This year, Lakeshore Pools completed an acid wash, making our gunnite/marbelite pool look like new. They also installed a Hayward full automation system. Again Regan was prompt, knowledgeable and very thorough. We could not be happier with the service and results. Thank you Regan and Lakeshore Pools for making our pool beautiful! 🙂
Angela Zinck
20:34 23 Jun 18
Lakeshore Pools and Hot Tubs runs their business the old fashioned way. They actually care about their customers. They go out of their way to make things right and stick to their word. Sadly this isn't common in today's retail environment. Marilynn, Peter and Robbie are family and the minute you walk in, they treat you like family as well. They've done an amazing job with our Beachcomber hot tub purchase. From sale to install, top shelf all the way. I highly recommend using these guys for all of your pool and hot tub needs. I know I will continue to. Thank you.
Brian Patrick
23:52 20 Jun 18
Am a new customer and new to hot tubs and did have a little rocky start. However, the company really stepped up and went above and beyond to remedy any concerns I had. Robbie dropped everything and came by and addressed the issues with the tub, promptly and efficiently. He was very helpful and took the time to explain everything to me. Kate, Catherine, Mary were very attentive and took the time to explain things for me and a young man there who helps test the water and explains the product... sorry I forget his name, but he was extremely helpful and patient with my myriad questions. I have every confidence and look forward to building a great relationship! Thank you.
Jacquie Lewin
15:35 20 Jun 18
Best in-store service! Very friendly and especially knowledgeable. Always a pleasure shopping there!
Fay Modeste
17:11 05 May 18
Went to a number of hot tub stores before going to Lakeshore Pools and Hot Tubs...Wow!!! The entire experience at Lakeshore was excellent. Peter and his family understand customer service...they go far beyond expectations....all the way from the initial in-store experience, to the delivery, to the post-install setup/education visit. Only had the tub for two days, but if the quality of the hot tub turns out to be equal to the quality of the customer service then it is a slam dunk for me!
Bob Clayborne
21:41 05 Apr 18
I couldn't say a bad word about this family run business if i tried. Robbie the repair guy is amazing. He is efficient with his time, and incredibly productive, resourceful and results oriented. After Hot Tub Service plus told me it was going to cost more than $1200 to fix my tub, Robbie came and fixed the whole thing for $400. Not to mention due to a tragedy I needed Robbie to return to drop the hot tub and he dropped everything and came, even though I am a new client. I am so so happy.
Leah Harbar
19:05 03 Oct 17
