Client Testimonials

Since 2004, Lakeshore Pools & Hot Tubs has been providing award-winning pool and hot tub service to Port Credit, Mississauga, and the Western Greater Toronto Area. Our award-winning service made us famous, and we’re proud and thankful every time our customers tell us why.

We would like to thank our customers for our 5 Google rating. Check out our Google Reviews and G+ Posts

Google Reviews

Bob Clayborne
Bob Clayborne
21:41 05 Apr 18
Went to a number of hot tub stores before going to Lakeshore Pools and Hot Tubs...Wow!!! The entire experience at Lakeshore was excellent. Peter and his family understand customer service...they go far beyond expectations....all the way from the initial in-store experience, to the delivery, to the post-install setup/education visit. Only had the tub for two days, but if the quality of the hot tub turns out to be equal to the quality of the customer service then it is a slam dunk for me!
Fay Modeste
Fay Modeste
17:11 05 May 18
Best in-store service! Very friendly and especially knowledgeable. Always a pleasure shopping there!
Leah Harbar
Leah Harbar
19:05 03 Oct 17
I couldn't say a bad word about this family run business if i tried. Robbie the repair guy is amazing. He is efficient with his time, and incredibly productive, resourceful and results oriented. After Hot Tub Service plus told me it was going to cost more than $1200 to fix my tub, Robbie came and fixed the whole thing for $400. Not to mention due to a tragedy I needed Robbie to return to drop the hot tub and he dropped everything and came, even though I am a new client. I am so so happy.
Jacquie Lewin
Jacquie Lewin
15:35 20 Jun 18
Am a new customer and new to hot tubs and did have a little rocky start. However, the company really stepped up and went above and beyond to remedy any concerns I had. Robbie dropped everything and came by and addressed the issues with the tub, promptly and efficiently. He was very helpful and took the time to explain everything to me. Kate, Catherine, Mary were very attentive and took the time to explain things for me and a young man there who helps test the water and explains the product... sorry I forget his name, but he was extremely helpful and patient with my myriad questions. I have every confidence and look forward to building a great relationship! Thank you.
Brian Patrick
Brian Patrick
23:52 20 Jun 18
Lakeshore Pools and Hot Tubs runs their business the old fashioned way. They actually care about their customers. They go out of their way to make things right and stick to their word. Sadly this isn't common in today's retail environment. Marilynn, Peter and Robbie are family and the minute you walk in, they treat you like family as well. They've done an amazing job with our Beachcomber hot tub purchase. From sale to install, top shelf all the way. I highly recommend using these guys for all of your pool and hot tub needs. I know I will continue to. Thank you.
Angela Zinck
Angela Zinck
20:34 23 Jun 18
We have had our swimming pool opened, closed and maintained by Lakeshore Pools for many years. We have always been 100% satisfied with their prompt and friendly service, and the knowledge and dedication of their service manager, Regan. This year, Lakeshore Pools completed an acid wash, making our gunnite/marbelite pool look like new. They also installed a Hayward full automation system. Again Regan was prompt, knowledgeable and very thorough. We could not be happier with the service and results. Thank you Regan and Lakeshore Pools for making our pool beautiful! 🙂
Eric s
Eric s
00:36 04 Jul 18
I've been a customer of Lakeshore Pools and Hot Tubs since 2010. Peter's passion and knowledge for pools and hot tubs is unsurpassed. Highly recommended.
Alan Boar
Alan Boar
21:03 09 Jul 18
Great place with excellent service.Explained everything before doing it.Very personal, friendly, knows everything about hot tubs.Very reasonable priced.I will recommend to friends and family. Thanks for everything.Good to know I have a great place to go when I need them.
BaseBallGamer360
BaseBallGamer360
17:26 11 Jul 18
In December while on vacations, it was extremely cold and we had an electrical failure which caused the hot tub to freeze and burst some of the pipes. We contacted three companies that declined to do the work. Lakeshore Pools and Hot Tubs were very upfront about the cost and that they would have to come three times. They would send us their best worker which was Robbie. Very confident and knowledgeable, he did the work very quickly and well. Good communication about what was going on which resulted in no surprise when it was time to pay. He saved us 700$ (cost of a pump) by not jumping to conclusions and properly investigating the problem. Three weeks later, we had an electrical problem with the hot tub. We contacted the electrician who got us to change the breaker and told us to contact our technician. Robbie came back and pretty much did the electrician's work. Only good words for this technician. We never felt like they were ripping us off, as he was very trustful and upfront with us. -Maryse Poulin , Mississauga,Ont
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Other Reviews

“Without our beachcomber we would have to go south for the winter. Its minus 29 in the shade here!!!”

Jeff Thompson

The reason why I like Beachcomber, is because of the quality of their product and the fact that they stand behind their warranty. I know because I had a couple of minor problems with the tub and Peter and the boys got on it right away and fixed the problem.

Lionel Lachtin

With two teenage sons and busy schedules, our Beachcomber Hot Tub is a wonderful family/friend meeting place to catch up and connect with one another.  The seating for eight gives each of us lots of personal space and we’re “seeing” more of our friends than ever before!

The Cole Family

“Thank you for the prompt service you provided in locating and replacing the broken water line for my pool. I very much appreciate everything you did to get my pool up and running in a relative short time. Should I require any pool service in the future, your company will be my first choice!”

The Rues

Lakeshore Pools & Hot Tubs is the proud recipient of these Reader’s Choice awards:

  • Best Hot Tub Store in Mississauga (3 years in a row!)
  • Best Hot Tub Company in Mississauga and Brampton (2016)
  • Best Pool Retailer in Mississauga (2016)

Pool & Hot Tub Products and Services in Port Credit and Mississauga

Since 2004, Lakeshore Pools & Hot Tubs has helped pool and hot tub owners in Mississauga, Oakville, and the Western Greater Toronto Area. Call us today at 905-891-8818 or visit our store at 309 Lakeshore Road East to experience our award-winning service!