COVID OPERATIONS UPDATE

Revised January 10th 2021 as per O. Reg. 82/20 that currently applies to businesses in the Region of Peel

 

Hours of Operation

Monday – Tuesday CLOSED

Wednesday – Friday 12pm – 6pm

Saturday 10am – 5pm

Sunday 12pm – 4pm

In Store Shopping

We are now allowed to have customers enter the front of our store only as per Section 17 of O. Reg. 82/20. You cannot view the products from this area therefore we strongly recommend placing your order online in advance so we can have it ready for curbside pick up. A mask or face cover must be worn if you are entering the store.

Product Orders and Online Store

All chemicals and accessories can be purchased using our new online store here. Shipping is free over $175 + hst. If you do not see a shipping option at the checkout, please call us and we will arrange shipping for your order. We are not accepting phone orders unless the item is not found in our online store. Please call us when you arrive if you would like your order brought out to your vehicle.

Curbside Payments

We are minimizing contact anywhere possible and therefore we are not accepting cash. Please use a debit or credit card for all transactions. Our payment terminal is always cleaned between each transaction. Note: Online orders do not require payment at the store, just pick up and go.

Water Testing

Yes, we are still offering water testing. Please wait at the front of our store, or in your vehicle while we do the analysis. We will avoid handling your water sample bottle for safer practices. Please inform the staff member whether you would like the analysis emailed or printed.

Service

We are still offering service for both repairs and installation of hot tubs which are essential services as per Section 35 of O. Reg. 82/20.

We would like to thank you for your continued support during these unusual times. If there is anything that we can do to make your experience better, please do not hesitate to let us know. We hope that you stay safe and continue to enjoy your hot tub more now than ever.

Peter Vecchiarelli | Owner and Manager