COVID OPERATIONS UPDATE

Revised July 16th, 2021 as Ontario is now in Step 3 of the Reopening Act, Reference: O. Reg. 364/20

Hours of Operation until October 31st

Monday – Saturday – 9am – 6pm

Sunday 12pm – 5pm

In Store Shopping

In-Store shopping is permitted with a maximum capacity of 12 customers. A mask or face cover must be worn if you are entering the store. We have 3 designated shopping zones marked with a sign and separated by red tape on the floor to provide you with enough space to shop comfortably. If a customer is occupying a zone, please wait for them to exit that zone before you enter it, or ask a staff member for assistance. You do not need to place an order online to purchase products however during busy times there can be a wait and online orders are prioritized for the fastest pick up if you want your products quickly. Please call us from your vehicle if you have any questions when you arrive.

Product Orders and Online Store

All chemicals and virtually all accessories can be purchased in advance for curbside pick up using our new online store here. Online orders will be ready in 60 minutes or less and we always prepare them as quickly as we can. Shipping your online order is free over $175 + HST. If you do not see a shipping option at the checkout, please call or contact us and we will arrange shipping for your order. We are not accepting phone orders unless the item is not found in our online store. Please call us when you arrive if you would like your order brought out to your vehicle for curbside pick up.

Payments

We are minimizing contact anywhere possible and therefore we are not accepting cash. Please use a debit or credit card for all transactions. Our payment terminal is kept clean between each transaction. Note: Online orders do not require payment at the store, just pick up and go.

Water Testing

Yes, we are still offering water testing in-store with no appointment necessary. We will avoid handling your water sample bottle for safer practices. Please inform the staff member if you would like the analysis emailed rather than printed.

Service

All pool and hot tub services are available and will continue to be as these are classified as essential services.

We would like to thank you for your continued support during these unusual times. If there is anything that we can do to make your experience better, please do not hesitate to let us know. We hope that you stay safe and continue to enjoy your pool or hot tub more now than ever.

We would like to thank you for your continued support during these unusual times. If there is anything that we can do to make your experience better, please do not hesitate to let us know. We hope that you stay safe and continue to enjoy your pool or hot tub more now than ever.

Peter Vecchiarelli | Owner and Manager